Home Box Promise Plus is our assurance to our customers. It allows you to shop at Home Box with complete confidence.

With every piece of furniture that you buy, you get a quality product and much more.

Home Box Promise Plus offers you:

2-year Limited Warranty: We will repair or replace any furniture product with a manufacturing defect, during the warranty period. (T&C apply). 

Price Guarantee: We guarantee our Everyday Competition prices on the same product at a local retail competitor within 2 days of purchase. Simply provide proof in the form of an advertisement in a national newspaper. A maximum amount of QAR 1,000 will be refunded as a Gift Voucher. Please note, this is only available for furniture.

 48-hour Delivery: Enjoy this benefit on purchases of QAR 3,500 or more (during non-event periods) and QAR 4,500 (during event periods). After making your purchase, just call us at 800-HBOX (800-4269) to schedule your delivery.

14-day Return: We offer a 14-day return on unopened and unused products. (T&C apply).

14-day Mattress Trial: We allow you to try out the iPocket and iGEL mattress at home for 14 days. You can return the product within that duration if you're unhappy with it. (T&C apply).

Shukran Rewards: Earn and spend Shukrans when you shop online. Gold members enjoy special benefits. These are as per Shukran policies. 

Term and Conditions apply on all the above promises. Please read the website for complete Terms and Conditions.