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How I can check my card balance?
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How will the amount be refunded for the returned items which I paid for with my Gift Card?
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Can I return a Gift Card?
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When will I receive my order?
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How do I select a delivery date and time for my Home Box furniture?
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Can I change my delivery address after I've placed my order?
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How does Click & Collect work?
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Do I get any additional benefit by placing a Click & Collect order?
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How do I place an order for Click & Collect?
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Are there products I cannot return by raising an online return request?
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What if I want to return a product that was part of a Buy 1 Get 1 Free offer or a Bundle promo?
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What if I want to return part of an order that came with a voucher?
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How do I return an order?
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Can I book a return online?
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Are there products I cannot return by raising an online return request?
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How do I order products online?
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Can I place an order over the phone?
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Can I place an order without opening an online account?
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When will I receive my order?
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Does delivery take longer to some areas?
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What if I am not at home when my order arrives?
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Lowest Price Challenge
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I’m a frequent Home Box shopper. Do you offer a loyalty programme?
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Will my purchase be delivered to my residence? How long will it take?
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What is Shukran?
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How do I join Shukran?
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I already have a Shukran membership. How do I earn Shukrans on my online purchases?